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We reply within 2 hours on WhatsApp. Email responses within 4 hours.

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Contact Details
💬
WhatsApp (Fastest)
Usually replies within 2 hours
📞
Phone
Mon–Sat, 9am–7pm IST
📧
Email
Within 4 hours on weekdays
📍
Address
NextG Serve Pvt. Ltd., 104 FF, Mansarovar Building, Plaza 90, Nehru Place, New Delhi 110019
💬 WhatsApp is Fastest

For order queries, returns, and warranty claims — WhatsApp is the fastest way to reach us. Our team responds within 2 hours during working hours.

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Grievance Officer

As per Information Technology Rules, 2021

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, we have appointed a dedicated Grievance Officer for any complaints, concerns, or queries related to our platform, products, or services.

Grievance Officer Contact 🏢 Name: Grievance Officer, NextG Serve Pvt. Ltd.
📧 Email: hello@newasnew.in
📞 Phone: +91 79822 35917
🕒 Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
🏠 Address: 104, First Floor, Mansarovar Building, Plaza 90, Nehru Place, South Delhi – 110019, India

Resolution Timeline: All grievances will be acknowledged within 24 hours and resolved within 15 business days as mandated by the IT Rules 2021.

Our promise

The hard part isn't selling. It's saying no.

Of every 10 gadgets that reach our QC bench, 8 get returned to the supplier. The 2 that pass our 50-point check are the ones you see on this site. Stock runs out fast — that's a feature, not a flaw.

2 / 10
Pass our QC
50
Checkpoints per device
0
Compromises
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