Warranty Policy

NewAsNew Assured Warranty — 6 months. Every product. No asterisks.

🔍

Check Your Warranty Status

Enter your order number and email or mobile to see your warranty expiry instantly

Order Number

Email or Mobile Number

Use the email or mobile registered at checkout. Order number is on your confirmation email.

🀙 Unboxed Products

Double Warranty Coverage

Unboxed products carry two warranties simultaneously from your purchase date:

✓Brand Warranty — Original manufacturer warranty. Duration varies by brand and product.
✓NewAsNew Assured Warranty — 6 months — Our warranty covering all hardware defects from purchase date.

🔒 Both warranties active at the same time. You are covered twice.

🔵 Grade A Products

NewAsNew Assured Warranty

Grade A certified pre-owned products carry NewAsNew Assured warranty from your purchase date:

✓NewAsNew Assured Warranty — 6 months — Full hardware defect coverage. Free pickup. Repair or replacement.
✓All 50 QC checkpoints verified before certification — most issues caught before you receive it.

🛡 6 months. Every Grade A product. No exceptions.

What Is Covered

✓ All hardware defects — display, battery, speaker, microphone, camera, ports, buttons
✓ Software issues caused by hardware failure
✓ Any functional failure not caused by the customer

What Is Not Covered

✗ Physical damage after delivery (drops, cracks, bends)
✗ Liquid or water damage after delivery
✗ Damage from unauthorised repair or modification
✗ Cosmetic damage occurring after purchase
✗ Loss or theft

How to Claim

WhatsApp us at +91 79822 35917 with your order number and description of the issue.
Our team responds within 2 hours and arranges free pickup within 48 hours.
Device is repaired or replaced within 7–10 business days.
Returned to you at no cost.

Our warranty is a commitment, not a clause. If it breaks for a reason you did not cause, we fix it. Every time.

The hard part isn't selling. It's saying no.

Of every 10 gadgets that reach our QC bench, 8 get returned to the supplier. The 2 that pass our 50-point check are the ones you see on this site. Stock runs out fast — that's a feature, not a flaw.

2 / 10

Pass our QC

Checkpoints per device

Compromises