Short answer: Only 2 to 3 out of every 10 devices that reach our QC bench pass. The other 7 to 8 go back to the supplier they came from. We do not downgrade a failed unit and sell it at a lower grade, and we do not part it out and quietly reuse the components in a listed device. The exact pass figure moves month to month with the stock we are offered, which is why we publish a range rather than one flattering number. This article explains what that actually costs and why we do it anyway.
Prices are live as of 6 September 2026 and move with stock — check the linked product page for the current figure before you decide.

Why publish a range instead of a number?
Because a single number would be dishonest. The proportion of devices that pass depends entirely on what we are offered in a given month, and that varies with the source. A clean corporate fleet return produces a much higher pass rate than a mixed consignment collected from many small sellers.
If we published one figure, it would be an average dressed up as a fact, and the month it did not hold we would either have to quietly change it or start lying. A range is the honest form of the claim. It is also the harder one to market, which is rather the point.
The canonical version, which appears identically everywhere we state it: only 2 to 3 out of every 10 devices that reach our QC bench pass. The other 7 to 8 are rejected and sent back to the supplier. The exact figure moves month to month with the stock we are offered, so we publish the range rather than one flattering number.
What the check actually is
Every unit goes through a 50-point check. The public criteria page groups the checks into test areas by device type — 14 for laptops, 14 for smartphones, 14 for cameras, 12 for tablets, 12 for smartwatches, 12 for earbuds and headphones, 10 for gaming gear. Each area contains several individual checkpoints, and together they make up the 50-point check run on every unit.
Some areas are obviously multiple checkpoints rather than one. Keyboard, on a laptop, means every key tested individually. Ports means each port tested with a device plugged into it. Display means brightness, uniformity, dead pixels and backlight bleed, at full white and full black.
The most common reasons a unit fails
Across laptops and phones, the failures cluster in a few predictable places:
| Category | Typical failure |
|---|---|
| Battery | Health below our threshold, or swelling |
| Display | Dead pixels, backlight bleed, uneven brightness, non-original panel |
| Keyboard | Dead or sticky keys, heavy wear |
| Hinges and chassis | Loose hinge, cracked plastic, bent frame |
| Storage | Poor SMART health, high total data written, reallocated sectors |
| Thermals | Throttling under load, blocked or failing fan |
| Phone-specific | Face ID failure, non-genuine parts flagged by iOS, activation lock |
| Provenance | Unclear history, mismatched IMEI or serial, missing paperwork |
We are building a structured record of these failures across the units we handle, with the intention of publishing something more precise than the qualitative list above. We would rather say that we do not yet have publishable figures than invent some.
Why we do not downgrade instead of rejecting
The obvious commercial move, when a unit fails Grade A, is to create a Grade B and sell it cheaper. Plenty of sellers do exactly that, and it is not inherently wrong.
We do not, for one reason: the moment a grade becomes a place to put failures, the grade stops describing condition and starts describing margin. Our Grade A means something specific precisely because there is no lower shelf for a unit to slide onto. A failed unit leaves.
The same applies to parts. We do not harvest components from a rejected device and fit them into one we then list as Grade A Certified. A unit we sell is the unit that passed, not a composite of several that did not.
What that costs
It is worth being concrete, because the cost is what makes the claim credible.
- Inventory is smaller. We have fewer units listed than a seller with the same purchasing budget and a looser bench.
- We go out of stock. Regularly, in popular models and price bands. Every out-of-stock label on this site is a sale we did not make.
- We cannot run festive discounts. A shop rejecting this much stock does not have the volume to fund a headline sale, which is why we do not run one and say so plainly.
- We turn away customers. When someone wants a model we do not have in acceptable condition, the honest answer is that we cannot help this month.
None of that is a complaint. It is the trade we chose. Not every product deserves to be sold.
How you can hold us to this
- Ask for battery health as a number on any unit, before you pay. If we describe it in adjectives instead, we have failed our own standard.
- Ask what specifically was checked. The criteria page is public.
- Check the rejection claim is stated identically everywhere. It appears on our story page, our QC criteria page and in this article in the same words. If you ever find two different figures on this site, tell us and we will fix it — that exact inconsistency was found and corrected in an internal audit in August 2026, and the fix was to make one number live in one place.
- Ask for the GST invoice and the company details. NextG Serve Private Limited, GSTIN 07AAJCN6632K1Z3, CIN U46524DL2024PTC432186, registered at Nehru Place, New Delhi.
Who this policy is bad for
- Anyone who wants the absolute lowest price. A shop that sells its rejects can undercut a shop that returns them. That is arithmetic, not opinion.
- Anyone who needs a specific model today. We may not have it, and we will say so rather than offer you something we would not buy ourselves.
- Anyone who wants a Grade B option. We do not have one, deliberately.
What we can ship today
Every unit below is in stock as this page was last checked, with a 6-month NewAsNew Assured Warranty, GST invoice, 7-day returns and no-cost EMI. If it is listed here, we can dispatch it.
| Model | Price | MRP | You save |
|---|---|---|---|
| Dell Latitude 7490 Intel Core i5 8th Gen Laptop · Business Series |
₹22,490 | ₹88,999 | 75% |
| Dell Latitude 5400 Core i7 8th Gen Laptop · Business Series |
₹25,990 | ₹79,999 | 68% |
| Dell Latitude 5310 2-in-1 Core i5 10th Gen Laptop · 360° Convertible · Business Series |
₹39,990 | ₹89,000 | 55% |
| Dell Precision 3551 Core i7 10th Gen Laptop · 4GB Graphics · Mobile Workstation |
₹54,990 | ₹149,999 | 63% |
Prices checked on 29 September 2026 — stock and prices move, so the linked product page is always the truth.
Browse all laptops in stock · Ask us on WhatsApp which one fits you
Frequently asked questions
What percentage of devices does NewAsNew reject?
Only 2 to 3 out of every 10 devices that reach our QC bench pass; the other 7 to 8 are rejected and sent back to the supplier. The exact figure moves month to month with the stock we are offered, so we publish the range rather than one flattering number.
Where do rejected devices go?
Back to the supplier they came from. We do not sell them at a lower grade, and we do not use their components in units we list.
Why does NewAsNew not have a Grade B?
Because a lower grade becomes a place to put failures, and once that happens the higher grade stops describing condition. Keeping only one grade is what makes Grade A Certified mean something.
What is the 50-point check?
A checklist run on every unit, grouped into test areas by device type — 14 for laptops, 14 for smartphones, 14 for cameras, 12 for tablets, 12 for smartwatches, 12 for earbuds and headphones, 10 for gaming gear. Each area contains several individual checkpoints.
Do you publish data from the checks?
Not yet in a structured form. We are building that record with the intention of publishing it. Until we have figures we can stand behind, we describe the failure categories qualitatively rather than inventing statistics.
Why are so many products out of stock?
Because of the rejection rate. Every out-of-stock label is a consequence of the policy described in this article. If you tell us the model and budget you want on WhatsApp, we will tell you honestly whether it is coming or whether you should look elsewhere.
Related guides
- Unboxed vs refurbished vs new: the honest difference
- The 50-point quality check, explained
- Why the GST invoice matters
- Big Billion Days 2026: what actually gets cheaper
Still deciding? Talk to a human
Send us the work you do and your budget on WhatsApp and we will tell you honestly whether we have something for you — or whether you should wait. Chat with NewAsNew on WhatsApp (+91 79822 35917).
Browse live stock: Grade A Certified laptops · Refurbished iPhones · Unboxed headphones · Unboxed earbuds.
Written by Atul Pandey, co-founder of NewAsNew (NextG Serve Private Limited, New Delhi). We came from four years of offline electronics retail in Prayagraj before building NewAsNew. Only 2 to 3 out of every 10 devices that reach our QC bench pass; the other 7 to 8 go back to the supplier. The exact figure moves month to month with the stock we are offered, so we publish the range rather than one flattering number. Read our story.